Help

How do I register to participate?

To register, follow the Register (link) in the top right corner of the platform and fill in the form. 

The name and nickname fields are public and appear on your public profile as well as next to your proposals, comments and endorsements:

• If you wish to remain anonymous, you can choose a name and an identifier which do not reflect your first and last name;
• If you wish to contribute on behalf of an organization (association, company, etc.), you can put the name of this organization as a name and/or pseudonym.

Your email address is private, including to the platform administrators.

Before you can contribute, you must validate your email address by clicking on the link in the email sent to you after registration; remember to check your spam folder if you do not receive a confirmation email from the platform. Do not hesitate to contact us on this address contact@realdeal.eu if you encounter any difficulties when registering.

After registration, all you have to do is log in with the Login (link) at the top right of the platform.

How do I create a proposal?

1. You need to login [link] to the platform with your account. If you don't have one yet, please follow the registration process described above.

2. When you are on the list of proposals for the desired Process, you can add your own proposal by clicking on the "New proposal +" button.

3. Write the title and content of your proposal in 1500 characters maximum.

A comparison step highlights previous proposals that may be similar to yours:

• you can then support them and browse them by clicking on their title ;
• if you feel that your proposal is different, you may continue with its publication by clicking on the "My proposal is original" button.

4. You have 6 hours after submitting your proposal to modify it.

How do I report inappropriate content?

If you notice that a proposal does not comply with the Code of conduct (link) of this participatory platform, you can report it to the platform administrators by clicking on the flag visible in the title of the proposal, next to the author's name.

You will then be asked to specify the problem and why you deem the content to be inappropriate.

What languages can I use to write my contributions?

You may choose 21 official languages of the European Union as well as Ukrainian when writing your contributions. The browsing language options can be found in the drop-down menu in the upper right corner of the site.

Thanks to machine translation, your post will also become available in the other official languages of the EU.

Can I write a post using multiple languages? If I speak multiple languages must I stick to a single language when writing contributions on the platform?

We kindly ask you to post your contributions in the browsing language and not to mix different languages in one contribution. This will ensure that your contribution can be translated into the other official languages of the EU by automatic translation and that all other users of the platform can understand it.

If you wish to use another language, please change your browsing language first.

Why is my post not well translated in other languages?

Machine translation can give you a basic idea of the content in a language you understand. It is fully automated and involves no human intervention. The quality and accuracy of machine translation can vary significantly from one text to another and between different language pairs. Some content, such as images, videos, files, may not be translated due to the technical limitations of the system.

How to contact the site's facilitators?

You can contact us at the following address contact@realdeal.eu if you encounter difficulties contributing.